Faq
We’d love to hear from you. Check out our FAQ for quick and easy questions and answers. If you can’t find what you’re looking for, please feel free to contact our customer support team for assistance.
Contact Us- GETTING STARTED
- Payment
- Customer Service
GETTING STARTED
What is LumiBrain?
Our service offers the best educational content. Our customers proudly enjoy the world's most amazing educational experience while watching our content on demand. We offer personalization and nothing beats having our own touch when it comes to personal experience.
What do I receive with LumiBrain?
An instant access to many educational content which can help you improve your mental capabilities and become faster cognitively speaking.
Payment
How did I get subscribed to LumiBrain?
By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.
Is there a charge for using LumiBrain?
You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.
Customer Service
How do I reach out to Customer Care?
Our dedicated Customer Care Team will be happy to answer all your questions and solve any issues. You can email us support@lumibrain.com or use the Contact Us form